Description

Specifications

KEY SPECIFICATIONS

SKU	MAZ008H-1
Brand	TAG
Shipping Weight	30.000000kg
Shipping Width	1.300m
Shipping Height	0.250m
Shipping Length	0.600m
Shipping Cubic	0.195000000m3

PACKAGE CONTENT

1 x Tow bar
1 x 50mm tow ball - Load rate 3500kg, 63mm shank

Delivery & Returns

PICKUP & SHIPPING

Pick-up locations:

VICTORIA

31 Shirley Way, Epping 3076
Tel: (03) 9357-0306
Unit 1, 7 Tarmac Way, Pakenham 3810
Tel: (03) 7043-1133

QUEENSLAND

Unit 5, 1927 Ipswich Road, Rocklea 4106
Tel: (07) 3275-2132
25 Torres Crescent, North Lakes 4509
Tel: (07) 2112-9100
2, 92 Link Crescent, Coolum Beach QLD 4573
TelL: (07) 2142-8899

NEW SOUTH WALES

Unit 2, 31-33 Lyn Parade, Prestons 2170
Tel: (02) 9136-0000

WESTERN AUSTRALIA

41 Horus Bend, Bibra Lake 6163
Tel: (08) 6385-6333

SOUTH AUSTRALIA

Unit 2, 28-30 Hudson Road, Mawson Lakes 5095
Tel: (08) 7082-2844

All items are shipped within 24 hours of payment receipt, except; on weekends, as mutually agreed, during high-volume periods such as holiday and promotion periods, or as may be otherwise stated.

Free pick-up (click and collect) is available from all locations listed above. Please contact us to confirm stock is available prior to your arrival. You will need to present a government-issued I.D., for all prepaid pick-ups.

Should you choose free pick-up and your item is not in stock at your chosen location, a free stock transfer is available (excluding trays & canopies). Stock transfers occur on a fortnightly basis and will require additional handling time.

For shipping orders, we aim to keep your cost as low as possible. The shipping rates on our website are calculated from the warehouse nearest to you to ensure you get the best deal. If your item isn't available nearby, we might need a little extra time to handle your order. Also, items can be combined to reduce shipping costs.

Some remote areas will incur additional shipping charges. These include, but are not limited to; N.T., Far North QLD, and remote W.A. If you live in a remote area, please contact us to confirm whether additional shipping charges will apply to your order.

Should you require any additional information, click here to email our customer service team, or phone your nearest OCAM 4x4 Accessories store.

RETURN & WARRANTY

WARRANTY

For your total confidence, OCAM offers a 1-year warranty on this product. We place a high value on customer service and aim to ensure you are completely satisfied with your purchase. If you require any assistance with your product, please contact us.

RETURNS

CHANGED YOUR MIND?

No problem! You may return or exchange any product within 30 days, as long as the item is in resalable condition and is returned in its original packaging. You will be responsible for the original and return shipping charges and a restocking fee of 10%. This also applies to orders cancelled during transit. If your original purchase price includes shipping, please contact us to confirm the original shipping cost. A refund, credit or replacement will be issued after we have received the package and confirm the item is in a resalable condition. Returns will not be accepted if you contact us after 30 days of receiving the item.

FAULTY OR INCORRECT ITEM?

The item needs to be returned and will be replaced or a full refund or credit provided. Please contact us ASAP if you would like to make a claim.

WHAT CAN BE RETURNED?

All our products are returnable.

WHEN DO ITEMS NEED TO BE RETURNED BY?

Within 30 days of receipt. Returns will not be accepted if you contact us after 30 days of receiving the item.

HOW TO RETURN ITEMS?

By post, courier or visit personally.

WHERE TO RETURN ITEMS?

To your nearest OCAM 4x4 Accessories store.

PACKAGING MATERIALS?

Items need to be returned in original packaging.

ADDITIONAL NOTES

If the product is damaged during installation or due to a lack of ongoing maintenance, we are not responsible and will not issue a refund or credit.

When you have received your package, please inspect your product for any manufacturer defects or shipping damage prior to installation. If you notice any damages or defects, please contact us ASAP.

Before any returns or exchanges, please contact our customer service representatives via email at hello@ocam.com.au. Please include your order number and specific description of damage/problem, photos and a clear explanation of your reason. If the return is authorised, you will receive an email with return instructions. All emails will be replied to within 24 business hours.

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Epping VIC 31 Shirley Way, Epping Vic 3076 (03) 9357-0306	Out of Stock
Pakenham VIC 1/7 Tarmac Way, Pakenham Vic 3810 (03) 7043 1133	Out of Stock
Prestons NSW Unit 2, 31-33 Lyn Parade, Prestons NSW 2170 (02) 9136-0000	Out of Stock
Rocklea QLD 5/1927 Ipswich Road, Rocklea QLD 4106 (07) 3275-2132	Out of Stock
North Lakes QLD 25 Torres Crescent, North Lakes QLD 4509 (07) 2112-9100	Out of Stock
Coolum Beach QLD 2/92 Link Crescent Coolum Beach QLD 4573 (02) 9136-0000	Out of Stock
Bibra Lake W.A 41 Horus Bend Bibra Lake WA 6163 (08) 6385 6333	Out of Stock
Mawson Lakes SA 28 Hudson Road, Mawson Lakes SA 5095 (08) 7082-2844	Out of Stock
Distribution Centre	In Stock

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